The Agawam Public Library's mission is to provide materials and services to residents of all ages and abilities, meeting their personal, educational, recreational, and professional needs. They emphasize supplying and teaching the use of both traditional and emerging technologies. The library serves as a community center, offering a wide range of programs and services, including book lending, internet access, educational programs, author readings, book clubs, digital literacy workshops, and craft activities. They also provide adaptive technologies for patrons with disabilities, art for loan, and mobile printing services. The library actively engages the community through events that celebrate local heritage and diversity, fostering social interaction and a sense of belonging. Additionally, they offer digital resources such as e-books, e-audiobooks, and streaming services.

